AGENDA & SPEAKERS
CABDA Summit Speakers
John Fromica
The “Ex-Disney Guy"
During his 10 years at the Walt Disney World Resort in Orlando, Florida, John managed their top luxury resort properties and implemented “Disney’s” philosophy on creating a superior customer experience.
Joe Marcoux
Master Sales Trainer, LeadCycles
With over 30 years of specialty retail experience, Joe Marcoux has managed, owned and sold retail fitness businesses. Since the sale of his last retail venture, Joe has played the roles of consultant and coach for high-ticket sales in the specialty fitness equipment and electric bicycle industries.
Jay Townley
Resident Futurist, Human Powered Solutions
A business professional with over 60 years of domestic and international experience as a CEO and in logistics, purchasing, contract negotiations, lobbying, market and consumer research, product development, product management, retail research, strategic planning, association management and seminar and conference production and negotiated successful mergers and acquisitions.
Jim Kersten
CEO, CABDA Expo
Jim is a second generation bike shop owner, a trade show director, an overqualified bicycle mechanic, a recovering attorney, and former US Army officer. He has visited over 1,000 bicycle shops across the country over the past four years. He'll act as master of ceremonies and ring master.
James Stanfill
Founding Member, Professional Bicycle Mechanics Association
Owner, Kyle Cyclery
Professional Mechanic, Product Developer, Service Manager, and Shop Owner...James Stanfill has worn a lot of hats! His experience in multiple positions and at every level of our industry's supply chain has afforded him a unique position to see both the opportunities and hurdles that face us in the months and years to come.
ARRIVAL DAY
SUNDAY, OCTOBER 31st 2021
Badge Pickup, Evening Cocktail Reception
3PM-5PM
REGISTRATION &
BADGE PICKUP
Pick up your welcome bag and your Summit Badge.
8PM-9:30PM
WELCOME RECEPTION
Cocktails and Appetizers
DAY ONE
MONDAY, NOVEMBER 1st 2021
Breakfast, Morning and Afternoon Sessions, Lunch, Networking Breaks, Optional Breakouts, Happy Hour Reception
9:00-10:00AM
BREAKFAST
Get Fueled Up !
10:00AM
Morning Keynote Speaker
"If Disney Ran Your Business, What Would It Look Like?"
Presentation and Q&A Session
John Formica, Former Disney Manager
11:30AM
Networking Break
Coffee and Refreshments
NOON
Lunch
Buffet Lunch
1:00PM
Afternoon Session
Supply Chain Nightmare and Predictions for the Post-Covid Bicycle Market
Presentation, and Q&A
Presented by Jay Townley,
Human Powered Solutions
2:30PM
Networking Break
Coffee and Refreshments
3PM
Afternoon Session
Maximizing Bicycle Sales in a Post-Covid World
Presentation and Q&A Session
Presented by Joe Marcoux
4PM-6PM
Optional Breakout Sessions and Sponsor Meetings
Get your fill of industry intel...Or just go enjoy the parks!
6PM-7PM
Happy Hour
Cocktails and Appetizers
DAY TWO
TUESDAY, NOVEMBER 2ND 2021
Breakfast and Lunch, Morning and Afternoon Sessions, Networking Breaks, Finale Dinner, and Epcot Dessert During Fireworks.
9AM
BREAKFAST
Most Important Meal of the Day!
10:00AM
Breakfast Keynote
“Whistle While You Work: How to Find and Hire Magical People!”
Presentation and Q&A Session
John Formica, Former Disney Manager
11:30 AM
Networking Break
Coffee and Refreshments
12:00PM
LUNCH
Buffet Lumch
1:00PM
Transforming Your Staff From "Taking Orders" to "Making Sales"!
Presentation and Q&A Session
Presented by Joe Marcoux
2:00PM
Networking Break
Coffee and Refreshments
2:30PM
Is The Sky Really Falling?: Manufacturing / Imports Update
Presentation and Q&A Session
Presented by Jay Townley, Human Powered Solutions
3:30PM
Session Break
Coffee and Refreshments
4:00PM
Service is Future: Setting up Your Service Department for the Post-Pandemic Nightmare
Presentation and Q&A Session
Presented by James Stanfill, PBMA
7PM
Happy Hour and Finale Dinner
Not to be missed!
Post-Dinner
Epcot Fireworks and Dessert Farewell
The Summit ends with a bang!
Summit Features
More than just great seminars...